Job Description

Job Description and Duties

This position provides hybrid telework opportunities, with employees required to work in-person at least two days per week. Beginning July 1, 2025, all employees will be required to work in-person at least four days per week in alignment with Executive Order N-22-25.

The Agency Information Officer (AIO) reports to the Secretary of the Government Operations Agency. The executive is responsible for overseeing the information technology functions and governance policy development within the Agency. Partnering with the Chief Information Officers and information technology offices across the Agency, this executive is responsible for leveraging and coordinating equipment, staffing, telecommunications and technology to maximize the use of technology and telecommunications resources throughout the programs of the Agency’s departments, boards, and commissions. In protecting the Agency’s information assets, the executive is responsible for adhering to information security and risk management policies.

You will find additional information about the job in the .

Special Requirements

A Statement of Qualifications (SOQ) is required. The examination process for this position consists of a Standard State Application (form STD 678), Resume, and SOQ evaluation. The SOQ will be used to evaluate how your education, training, experience, and skills qualify you for the position. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. SOQs must be no more than three (3) pages in length, and typed using no less than 12-point Arial font. The SOQ must address the following questions and in order listed below:
1. Describe a specific instance where you lead the implementation of enterprise-wide technology solution that transformed a business process. Include in your response how you addressed organizational change management and how you measured key results.

2. Describe your experience analyzing and implementing policies and determining their impact on government program and/ or technology. Please describe a time you had to implement a new policy.

3. Describe your experience in developing legislative and budget proposals for innovative ideas in information technology.

4. Describe your experience with product management in which you spent time conducting and analyzing both market research and user research to analyze end user customer needs.
Note: Each response must include the number of years of experience you have and must include specific examples to support your response.

When completing your SOQ, do not provide a single, narrative response. Each question above must be addressed one at a time (i.e.: first provide a complete and independent response to Question #1, then a complete and independent response to Question #2, etc.) for consideration.  Additionally, each response must be numbered and include the full text of the question being answered prior to each individual response to clearly indicate which question you are responding to. Please contact the hiring manager if you have any questions or would like further clarification on these requirements.

Write your responses carefully. Evaluation of each candidate will be based on the content of the answers and written communication skills demonstrated in the SOQ.

Other application documents (e.g., resumes, cover letters) do not take the place of the Statement of Qualifications.

Candidates who fail to follow these requirements or who do not provide responses to the specific questions in the order listed will be disqualified from the examination and selection process.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Collaborative leadership style with demonstrated technical experience and strategic foresight to navigate complex challenges and drive innovation while managing teams and influencing stakeholders
• Demonstrated knowledge of the technical requirements of large-scale automation projects (including hardware, software, and personnel) involving an extensive planning process using agile approach
• Experience in implementing and managing large-scale (multi-million dollar) automation projects over the course of multiple years using an iterative approach
• Demonstrated knowledge of principles and practices of policy formulation and human centered design; ability to analyze and implement policies and determine their impact on government programs and/or technology
• Demonstrated experience in Information Technology operations and management including the development of new technology applications, such as artificial intelligence (AI) and generative AI, that can be used to assist management in improving the efficiency of operations, the collection of program data, and the accuracy and usability of managerial reports
• Demonstrated ability to advise the Agency Secretary, State CIO And Departmental CIOs regarding business processes, operational programs, and Information Technology resources
• Demonstrated ability to develop working relationships with representatives at all levels of government, the public and the Legislative and Executive branches
• Demonstrated knowledge of long-term technology and innovation vision of the Agency and its various subordinate entities

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Information

When completing the State application, STD 678, you must include a description of the duties performed for each position held. You may not move forward in this recruitment if you write “See Resume."

Redact confidential information from all documents you submit for this position. Confidential information includes, but is not limited to:

• Social security number (CalCareers removes this from the first page of the State application, STD. 678, upon submission) 
• Birthdate 
• Student identification number 
• Driver license number (unless required) 
• Basis of eligibility 
• Examination results 
• LEAP status 
• Marital status 
• Age 

You can apply in one of three ways:

• Online (preferred)
• U.S. mail, parcel deliver or courier service
• In person

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is REQUIRED AS PART OF THE EXAMINATIONPROCESS and must be submitted to be considered for this position. Candidates who fail to submit a SOQ willbe eliminated from the examination process. Please read the "Special Requirements" section above for further information.

Job Tags

Full time, Remote job, 2 days per week,

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