Job Description
**Dreaming big is in our DNA. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together - when we combine your strengths with ours - is unstoppable. Are you ready to join a team that dreams as big as you do?**
**SALARY:** $100,000 - $137,500, bonus and long - term incentive eligible
**COMPANY:**
Michelob ULTRA. Cutwater Spirits. Budweiser. Kona Brewing Co. Stella Artois. Bud Light. That's right, over 100 of America's most loved brands, to be exact. But there's so much more to us than our top-notch portfolio of beers, seltzers, and more. We are powered by a 19,000-strong team that shares our passion to create a future with more cheers. We look for people with talent, curiosity, and commitment and provide the teammates, resources and opportunities to unleash their full potential. The power we create together - when we combine your strengths with ours - is unstoppable. Are you ready to join a team that dreams as big as you do?
**ROLE SUMMARY:**
The Brewery Tech Engineer at the Fairfield Brewery will manage IT/OT issues impacting personnel and processes across all departments. Responsibilities include handling IT/OT requests, troubleshooting and repairing systems, and developing training for process engineers and technicians.
**JOB RESPONSIBIL** **I** **TIES:**
+ Provide solutions for IT/OT issues impacting personnel and processes across brewery departments.
+ Manage the IT/OT backlog and available resources to ensure requests are responded to timely and effectively.
+ Troubleshoot and repair systems, including Thin Clients, Software, Hardware, Printers, HMI/SCADA, phone systems, etc.
+ Provide off-hours "on call" support for critical failures.
+ Develop training materials and standards for upskilling process engineers and technicians.
+ Engage in root cause analysis and troubleshooting of significant issues.
+ Standardize and centralize IT troubleshooting and process documentation.
+ Collaborate with North America and Global support teams.
+ Facilitate routine audits of IT Preventative Maintenance tasks.
+ Develop, document, and implement process improvement and new technology initiatives.
**JOB QUALIFICATIONS:**
+ Requires a bachelor's degree in engineering, computer science, MIS, or IT management.
+ Must be willing to travel up to 25% and demonstrate adaptability to necessary changes.
+ 3-5 years of experience in IT support, engineering, or manufacturing essential
+ Proficiency in Microsoft Office 365 Platform mandatory
+ Strong interpersonal skills with a focus on customer satisfaction
+ Self-motivated with the ability to manage time and workload independently
+ Strong problem-solving and multi-tasking abilities, results-oriented, and customer-focused
+ Ability to leverage data for process improvements from applicable systems
+ Comprehensive knowledge of computer hardware, Windows OS, IT infrastructure, relational databases, and software monitoring
+ Excellent communication skills, both verbal and written
+ Experience in managing production processes is beneficial
+ Thorough understanding of network topologies, Cisco switches/routers, and Cisco Wireless Access Points
+ Preferred experience with Windows Server OS (2003+), Azure, Windows Desktop (7+), Active Directory, and SCCM
**WHY ANHEUSER-BUSCH:**
Anheuser-Busch has always dreamed big. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. To reimagine what a beer company can be. And what, together with our people and our partners, Anheuser-Busch can do. Our collective impact is significant. Over the last decade alone, we have contributed more than $400 million to charitable organizations that support our communities, provided over 90 million cans of emergency drinking water, and, together with our wholesaler partners, invested more than $1 billion into responsible drinking initiatives. At the heart of these investments is our shared commitment to community - providing opportunity for our people, lifting our neighbors, and making a meaningful difference in the world. This future is our purpose. A future that everyone can celebrate, and everyone can share in. **A future with more cheers** .
**BENEFITS:**
+ Health benefits including Medical, Dental, Vision, Wellness and Tax-Advantaged Savings and Spending Accounts
+ Life Insurance and Disability Income Protection
+ Generous Parental Leave and FMLA policies
+ 401(k) Retirement Savings options with a company matching contribution
+ Chance to work in a fast-paced environment among a company of owners
+ Free Beer!
**WHY ANHEUSER-BUSCH:**
Anheuser-Busch is here for the times that matter. The moments where we celebrate, defy challenges, dream of the brighter future we are building today- and all the moments in between. We are a company that brings people together for richer conversations, sweeter celebrations and stronger communities.
As the leading global brewer, Anheuser-Busch InBev is committed to finding innovative ways to continually improve. It's this kind of thinking that creates a unique work environment by rewarding talent and encouraging forward thinking. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by applicable law.
**REQUIRE ADDITIONAL ASSISTANCE?**
Anheuser-Busch is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you are a qualified individual with a disability, or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access the Anheuser-Busch Careers website as a result of your disability. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
If you need an accommodation or assistance in using the Anheuser-Busch Careers website, please email disabilityaccommodation@anheuser-busch.com .
_Disclaimer: Anheuser-Busch does not charge for any part of the hiring process. Additionally, the company will only share information via official channels including the company website and from Anheuser-Busch email accounts. If you have any questions or concerns, please email the Anheuser-Busch recruitment team at_ _CandidateTechSupport@anheuser-busch.com_ _._
**CONTACT US (CandidateTechSupport@anheuser-busch.com)**
**EQUAL OPPORTUNITY EMPLOYER**
**PRIVACY POLICY (
**TERMS AND CONDITIONS**
**PAY TRANSPARENCY POLICY STATEMENT (
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