Job Description
Position Status
Full
Site
Northeast Pennsylvania
NHC Position Type
Care Coordinator
Position Summary
The Wright Center is initiating a program wherein a Community Health Worker will work directly under and with the Community and Agency Referral Coordinator/Medical Social Worker/Director of Behavioral Health Integration/Director of Patient and Community Engagement. The community health worker (CHW) will be responsible for helping to expand The Wright Center's mission of improving the health and welfare in communities . This will be accomplished by the CHW working directly with the Referral Coordinator and other staff mentioned above in the community and clinic settings. This initiative is vital to integrating Behavioral Health within the Primary Care Setting. Currently, The Wright Center does not have a CHW working in this capacity and we are looking to initiate this service line with the goal of having it grow and expand into every community that we serve. The BH CHW will also assist employee health with CPR/AED/First Aide Training.
Major Duties and Responsibilities
The BH CHW will work closely with the Referral Coordinator/Social Worker, Director of Behavioral Health Integration, and other medical and BH providers to provide Behavioral Health Integration and social service resources to Wright Center Behavioral Health patients that are struggling with mental health issues, food insecurities, housing insecurities, and lack of insurance. This role will be a bridge between behavioral health and primary care medicine. The BH CHW will contact patients via telephone or in person at their appointments to provide touchpoints, check ins, and referrals to social services to close the gap in their treatment. The BH CHW will provide support and referrals to those in need of services. The BH CHW will also assist with completing BH outreaches and Integrative Care Plans.
Characteristics of an Ideal Candidate
- Multi-tasker; able to balance
- Comfort speaking with others, individually or in groups
- Community engagement/outreach skills
- Able to communicate effectively with individuals or diverse backgrounds and identities
- Compassionate
Knowledge Required for the Position
- Knowledge of AmeriCorps/Health Corps member requirements
- Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options.
Supervision
- The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required
- The supervisor assigns service activities in terms of project objectives and basic priorities and is available for consultation in resolving controversial issues.
Review
- The service activities are reviewed for accuracy through spot checks, through complaints from customers, and through observation of the member at service.
- Completed projects are reviewed very generally to determine that objectives have been met and are in compliance with policies and regulations.
Guidelines
- Written and oral guides provide specific instructions for doing service
- Detailed guidelines exist, including regulations and directives, handbooks, precedents, industry standards, and files of previous projects
- Guidelines are generally applicable, but the member independently makes adaptations in dealing with problems and unusual situations
- Member must use considerable judgment in adapting current or developing new guidance
Complexity
The service position assignments vary significantly or often involve unusual circumstances and incomplete or conflicting data
Special Considerations
- Unusual physical demands involving climbing, lifting, stooping, and reaching, etc.
- Unusual service hours, involving evenings, weekends, or long shifts
- Personal vehicle required
- Special safety regulations or precautions that must be observed
- Health screening or service required
- Criminal history check requirements beyond those required by National Health Corps
- Position offers flexible hours/service formats for members who may need them due to childcare commitments, probation/parole requirements, or other obligations. If so, please describe the parameters of this flexibility.
Language Proficiency Requirements
None
Criminal History Check Requirements Beyond NHC Standard Checks
The candidate must complete a child abuse clearance, a health physical and a health attestation form, be up to date on all immunizations and document a negative Tuberculosis test.
Requires Personal Vehicle
Yes
Apply to NHC
Site The Wright Center for Community Health
501 S. Washington Ave., Scranton, PA 18505
Job Tags
Trial period, Flexible hours, Shift work, Weekend work, Afternoon shift,