Job Description
We are looking for a team oriented, highly motivated Office Manager for private practice physical therapy business. You will join a passionate, experienced team and will provide oversight of the day to day operations of our busy physical therapy practice and ensure efficient and effective workflow for the staff and patients.
Position Summary: The Office Manager plays an essential role in the business, being tasked with overseeing the day-to-day management of two physical therapy clinics and ensuring that daily operations run smoothly to ensure optimal efficiency of the business and that we meet the needs of our patients.
This person must be a team player, self-motivated, detail oriented and able to maintain a positive attitude while juggling multiple tasks. They must have strong organizational and management skills as well as excellent written and verbal communication skills.
This person will manage staff schedules, handle patient records, ensure compliance with healthcare regulations, oversee daily billing and accounts receivable, resolve patient complaints, all while maintaining efficient office flow and patient satisfaction.
As the Manager they will monitor the operations and concerns of the administrative staff ensuring they have adequate training, resources and are supportive of their needs.
The Office Manager is our ‘go-to’ person responsible for managing information technology, equipment maintenance and building upkeep and repair as needed.
Hiring Criteria: - A strong background in office administration
- Prior experience in the medical industry with an awareness of ICD-10 and CPT coding, preferably within the specialty of physical therapy.
- Knowledge of insurance regulations, compliance and reimbursement.
- Excellent leadership skills
- Strong analytical and problem-solving skills
- High-level communication skills
- Previous experience interviewing, hiring and training staff.
- Highly efficient and productive work habits
- Professional demeanor, discretion and a high level of confidentiality
Essential Job Functions - Manage and supervise office staff, including hiring, training, scheduling, development and performance evaluation.
- Stay up to date with industry trends, physical therapy specific updates and overall changes to healthcare regulations
- Handle patient inquiries, complaints, and concerns in a professional and timely manner.
- Coordinate with healthcare providers, insurance companies, and other stakeholders to ensure proper patient care and billing and facilitate effective patient care and communications.
- Manage all aspects of Human Resources
- Oversee inventory and equipment maintenance for therapy devices and office need
Qualifications: - Knowledge of medical and insurance terminology, practices and HIPAA regulations
- Ability to work independently and carry out assignments with minimum instructions.
- Ability to work well with others, and to assist the public cooperatively and courteously.
- Must have a positive outlook and the ability to interact with a diverse group of people.
- Able to analyze situations and react in a timely manner and prioritize tasks appropriately
- Thorough knowledge of office practices, procedures, and equipment.
- Ability to perform detailed work with numerical data and transfer and update into monthly reports.
- Excellent leadership, communication and organizational skills
- Proficient in MS Office and other administrative software
- Ability to prioritize tasks and delegate responsibilities
- Must be able to work independently with minimal supervision and possess excellent organizational skills
Experience: - Proven experience in medical office management or healthcare administration or a similar role within a related healthcare field, preferably within a rehabilitation specialty.
- Strong background in human resources and team development
- Strong leadership qualities with effective communication skills and the ability to motivate and supervise staff effectively.
- Familiarity with healthcare regulations, including HIPAA compliance, OSHA standards and OAR.
- Familiarity with insurance plans, fee schedules and network affiliations.
- Working knowledge of medical terminology, insurance billing and coding, and electronic medical records.
Pay is negotiable and commensurate with experience
Please note that any offer of employment will be contingent upon successfully passing a pre-employment background check.
Job Tags
Full time, Private practice,