Remote Legal Customer Support Specialist Job at Boylston Staffing, Newton, MA

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  • Boylston Staffing
  • Newton, MA

Job Description

REMOTE BUT MUST LIVE IN MASS! POSITIONS START IN APRIL!!

MUST LIVE IN MASSACHUSETTS!

Job Details:

  • Boylston Staffing is looking for Temporary Remote Legal Customer Support Associates .
  • Duties include providing superior service to clients and prospective clients through inbound and outbound telephone contact.
  • Will work in a team environment.
  • The Case Manager helps to ensure that corporate and department goals are met.
  • The primary goal of the department is to provide outstanding service to clients, potential clients, affiliates, and internal customers. Will qualify clients for legal representation.
  • Will follow pre-established screening criteria and will discuss potential cases with upper management.
  • Must be able to communicate effectively and follow up on questions and issues. Update client information and establish excellent relationships.
  • Must have a BA or BS with 1-2 years of experience in a customer service/call center environment. Interest in law is a plus.
  • The temporary salary is $20.00/hr. Does has the potential to go permanent for the right person. Hours are Mon-Fri 9:00 am-5:30 pm. $20/hr when permanent with excellent benefits.
  • MUST LIVE IN MASSACHUSETTS!

Job Tags

Permanent employment, Full time, Remote job,

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