Job Description

Join a Team that Puts People First – Now Hiring a Sales Support Specialist

At Glassical Designs, we don’t just create beautiful, personalized awards—we craft lasting impressions that honor achievement and reflect the spirit of excellence. We’re looking for a Sales Support Specialist to join our close-knit team and play a pivotal role in helping our Sales team thrive.

This is a full-time, on-site role (40 hours/week) based in Colorado Springs, CO. It’s perfect for someone who loves problem-solving, staying organized, and supporting others with excellence, kindness, and a can-do attitude.

Who You Are

• You are proactive and thrive when juggling details, deadlines, and decisions.
• You enjoy collaboration and take pride in helping others succeed.
• You’re tech-comfortable (or eager to learn) with tools like Google Workspace, Slack, ZoomInfo, CRMs and some experience in an accounting program such as Quick Books
• You enjoy building systems, finding patterns, and improving how things are done.
• You communicate clearly, reliably, and respectfully—even when things get busy.
• You find meaning in supporting a team that values integrity over profit and people over things.

What You’ll Do

• Serve as the right hand to your Salesperson, keeping projects moving with daily check-ins, updates, and support.
• Gather quotes, check stock, update production timelines, and clarify order details with precision.
• Help compile and refine custom product options for clients and build a reusable library of resources.
• Submit mock-up requests, perform quick branding research, and ensure our graphics team has everything they need.
• Enter orders and deal updates into Zendesk, track progress, and help ensure nothing slips through the cracks.
• Contribute to lead generation, including researching qualified leads, entering them into our system, and initiating outreach campaigns.
• Send a daily end-of-day summary so your Salesperson always knows what’s been done—and what’s needed.

What Success Looks Like

We’ll train you thoroughly over your first 60 days, with support from both your Salesperson and our leadership. Once you’ve mastered the process, along with your hourly wage, you’ll also earn 1.5% commission on all sales you assist with. That means your attention to detail and timely follow-through truly make a measurable difference for your team and your ability to earn.

This means your organization, accuracy, and follow-through directly impact your success and your paycheck. For motivated and detail-oriented individuals, this role has an annual commission earning potential between $20,000 - $35,000, depending on sales volume and performance. 

Your success helps the team succeed - and that's something we value and reward. 

Why Work With Us

At Glassical Designs, we believe that great work starts with great people. Our team is smart, kind, and committed to excellence—whether we’re supporting Fortune 500 companies or hand-delivering awards to meet a tight deadline. We celebrate wins together, lend a hand without being asked, and genuinely care about the work we do.

If you’re ready to grow in a role where your diligence, warmth, and organization are valued every day, we’d love to hear from you.

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