Job Description

Position Title: ServiceNow Developer, Sr
Location: Chantilly, VA
Clearance Required: TS/SCI with CI Poly (existing clearance required to start)

We are seeking a career- and customer-oriented ServiceNow Developer, Sr to join our team in Chantilly, VA .

• Develops ServiceNow IT Service Management (ITSM) Implementation for Incident, Problem, Change, Event, and Schedule Management , including workflows, business rule customization, and scripting.

• Proposes and manages the shared data needs between the Configuration Management Database (CMDB), Asset Management , and Configuration Management .

• Utilizes current best practices for CMDB procedures and provides input or feedback for continuous improvement.

• Plans for data ingestion from different legacy sources, makes design decisions on that data, and works to reconcile data based on the chosen authoritative source.

• ServiceNow Service Portal Implementation and Customization , including:

  • Developing Service Portal widgets and capabilities

  • Leveraging UI policies, UI actions, and client scripts

• ServiceNow Orchestration :

  • Develops Workflows

  • Implements users, groups, roles, and ACL management

• Develops applications and modules using scripted REST APIs and customized notifications, approvals , and inbound email actions .

• Active TS/SCI Clearance with Polygraph

• A minimum of 7 years' technical experience

• A Bachelor's Degree OR 2 additional years of equivalent experience

• Experience working on complex ServiceNow projects requiring in-depth evaluation of data/situations

• Excellent oral and written communication skills

• At least a minimal understanding of a scripting language (Java preferred)

• ServiceNow Administrator Certificate OR ability to obtain it

• Strong technical background in Cloud Architecture

• Knowledge of at least one operating system: Linux, Unix, or Windows

• Prior experience as an administrator or architect in a known operating system is helpful

• Knowledge of networking protocols : TCP/IP, IP addresses, DNS

• A high-level understanding of key security concepts , such as firewall design

• 100% paid Medical, Dental & Vision for Employee

• 6% 401(k) match (vested immediately)

• 29 Days' PTO

  • 15 Vacation Days

  • 11 Federal Holidays

  • 3 Sick Days

• Flexible Work Schedule

• Tuition/Certification Reimbursement

• Growth Opportunities within an Emerging Defense Company

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