Job Description

Req ID: 322740

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a ServiceNow Developer to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

Job Summary:

We are looking for a highly skilled Senior ServiceNow Developer to lead the design, development, and implementation of ServiceNow solutions. The ideal candidate will have extensive experience in ServiceNow development, including custom applications, integrations, and automation. This role requires deep technical expertise in ServiceNow’s architecture, scripting, and best practices, along with the ability to mentor junior developers and collaborate with cross-functional teams.

Key Responsibilities:

• ServiceNow Development: Design, develop, and configure ServiceNow applications, workflows, and integrations.
• Customization & Scripting: Write, test, and deploy scripts using JavaScript, GlideScript, and other scripting languages.
• Module Expertise: Work on ITSM, ITOM, HRSD, CSM, or other ServiceNow modules as required.
• Integration & Automation: Develop and manage integrations between ServiceNow and external systems using REST, SOAP, and MID servers.
• Performance Optimization: Improve application performance and troubleshoot ServiceNow platform issues.
• Security & Compliance: Ensure adherence to security policies and ITIL best practices.
• Mentorship: Guide junior developers, review code, and ensure adherence to coding standards.
• Stakeholder Collaboration: Work closely with business analysts, architects, and stakeholders to translate business needs into technical solutions.
• Platform Upgrades: Assist with ServiceNow version upgrades and testing new features.

Technical Skills:

• Strong knowledge of ServiceNow platform architecture and administration.
• Proficiency in JavaScript, Glide API, ServiceNow Script Includes, and Business Rules.
• Experience with UI policies, UI actions, ACLs, and Flow Designer.
• Hands-on experience with ServiceNow integrations using REST/SOAP APIs.
• Familiarity with ServiceNow ATF (Automated Test Framework).
• Understanding of ITIL processes and ServiceNow best practices.

Required Qualifications:

• 5+ years of experience in ServiceNow development and implementation.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Ability to work in an Agile/Scrum environment.
• ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD).
• Experience with ServiceNow Scoped Applications.
• Knowledge of DevOps, CI/CD pipelines, and cloud technologies.
• Experience with ServiceNow Performance Analytics and Reporting.

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at nttdata.com

NTT DATA helps clients transform through consulting, industry solutions, business process services, IT modernization and managed services.

NTT DATA North America 
us.nttdata.com

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