Job Description

Job Title:  ServiceNow Developer/Engineer

  Location:  Seattle, WA

  Employment Type:  Contract

About Us:

 DMV IT Service LLC is a trusted IT consulting firm, established in 2020. We specialize in optimizing IT infrastructure, providing expert guidance, and supporting workforce needs with top-tier staffing services. Our expertise spans system administration, cybersecurity, networking, and IT operations. We empower our clients to achieve their technology goals with a client-focused approach that includes online training and job placements, fostering long-term IT success.

Job Purpose:

As a ServiceNow Developer, you will work closely with your POD, cross-functional technical teams, and global business partners to expand the capabilities of the ServiceNow platform. You will participate in Agile ceremonies, develop features based on defined requirements, and ensure solutions are scalable, efficient, and aligned with best practices. This role supports the team in driving innovation and operational excellence within the ServiceNow ecosystem.

Requirements

Key Responsibilities:

• Configure and manage ServiceNow applications, catalog items, integrations, workflows, and modules, favoring out-of-the-box solutions whenever possible.
• Collaborate with cross-functional teams to gather business requirements and translate them into effective technical solutions.
• Design, develop, test, and deploy ServiceNow features following industry best practices.
• Troubleshoot, diagnose, and resolve issues within the ServiceNow platform.
• Keep current with ServiceNow platform updates and continuously contribute to improvement initiatives.
• Develop and maintain comprehensive technical documentation.

Required Skills & Experience:

• Minimum of 3 years of hands-on ServiceNow development experience.
• Proficiency in JavaScript scripting within the ServiceNow environment.
• Subject matter expertise in the following ServiceNow modules:
• Integrated Risk Management (IRM)
• Third-Party Risk Management
• Security Incident Response
• Vulnerability Response

• ServiceNow Certified System Administrator (CSA) certification (required).
• Certified Application Developer (CAD) certification (preferred).
• Certified Implementation Specialist (CIS) certification in any module (preferred).
• Experience working in both agile and waterfall project methodologies.
• Strong problem-solving abilities and advanced analytical skills.
• Effective verbal and written communication skills.
• Ability to work independently, with a proactive and ownership-driven mindset.

Must-Have Attributes:

• Takes personal accountability and recognizes choice in every situation.
• Demonstrates an entrepreneurial mindset and a commitment to innovation.
• Communicates with integrity and fosters open, honest dialogue.
• Displays courage and embraces challenges as opportunities for growth.
• Builds strong, trust-based connections by putting people first.
• Balances professionalism with a sense of fun and joy in the workplace.

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