Job Description

Job Description

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you contribute to smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. 

As a Senior Product Delivery Associate in Deposit 2.0, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. 

Join us as a Senior Product Delivery Associate, where you will play a pivotal role in the evolution of our Deposit 2.0 product development. This is a unique opportunity to excel in managing dependencies, overcoming challenges, and facilitating communication between various stakeholders, all while growing your career in a dynamic and supportive environment. You will play a pivotal role in ensuring the smooth operation of our product development. You will excel in managing dependencies, monitoring blockers, and facilitating communication between various stakeholders and functional partners. This role provides an opportunity to promote efficiency improvements in the development process and to create solutions that will have a significant impact on our product's success.

Job responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies.
• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements.
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and improve adequate resources.
• Effectively manage dependencies to ensure timely product development and collaborate with Product Owners to identify dependencies.
• Act as a liaison between the Deposit 2.0 product team, stakeholders, and functional partners.
• Proactively communicate with all involved personnel to provide encouragement, identify issues, create solutions, and drive efficiency improvements in the development process.
• Drive commitment from Partners to ensure Program execution success.
• Create and maintain Dashboards to track program's progress and identify potential bottlenecks and manage dependencies in Jira Align.
• Work on detailed dependency mapping to understand the intricate relationships between tasks.
• Demonstrate excellent communication and presentation skills to convey project status and insights effectively.

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• Demonstrated performance in either product management or relevant domain area.
• Experience executing operational management and change readiness activities.
• Experience in product deployment processes.
• Bachelor's degree in a related field or equivalent work experience in program management or project management in the Financial Services industry.
• Demonstrate experience in product delivery and coordinating cross-functional teams.
• Proficiency in using Jira and Jira Align to track and manage tasks and dependencies.
• Strong analytical and problem-solving skills; Excellent organizational and time-management abilities.
• Ability to work collaboratively with diverse teams.
• Excellent communication and presentation skills.
• Proficient in using, PowerPoint, Excel and Confluence. 

Preferred qualifications, capabilities, and skills

• Developed knowledge of the product development life cycle.
• Excellent interpersonal and take ownership of deliverables, a very motivated self-starter.
• Track record demonstrating a high level of personal initiative, good work ethic, achieving challenging plans for future, and ability to manage multiple tasks simultaneously.
• PMP, CSM, or similar certification is a plus.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

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